COVID19—what we are doing.
12. March 2020
Image Credit: Claudio Schwarz, unsplash.com
If you have been on any news channel or social media platform over the past few weeks, you cannot escape information on the worldwide spread of the Coronavirus (COVID-19).
We do not want to clog your feed with more, but we feel it is crucial and our duty of care towards our customers to let you know what we are doing to protect you and our team, and also to ensure the continuance of our high quality of service.
Also, while we take everyone’s safety very seriously; it is also vital that we stay calm and grounded and continue our day to day.
A couple of the things we implemented for the time being:
It is customary in Switzerland to shake hands when you meet or greet someone. For the time being, we will not shake hands when we meet you for home search trips or pick you up at the airport or the train station. It is both to protect you and also our team. We’ll also have disinfectants and tissues in every car for you to use. Face masks are on shortage and reserved for people who are infected.
For the time being, all of our admin work will be done from our consultant’s home office, to protect from potential exposure by limiting travel on public transport.
If you do not feel well and have an appointment for a Home Search trip, please let us know. We can try and organise the viewings via FaceTime or take videos and photos for you. Also, to assure you if one of our consultants should not feel well, we will arrange for a colleague to take over.
If you have any concerns, please do not hesitate to contact us on firstname.lastname@example.org. Should you not feel comfortable to go on a Home Search trip at this time, please contact us and we’ll discuss the options available.
Besides that, please follow the guidelines of the BAG (Bundesamt für Gesundheit—Swiss Health Authority), be safe, and stay informed about the situation in Switzerland by visiting the following website: BAG Information
Your Anchor Team